Customer Relationship Management


Many ERP users have a need form more powerful Customer Relationship Management (CRM) tools, such as Microsoft Dynamics CRM, Salesforce, SalesLogix (Infor CRM) and SugarCRM. PeopleSense has the resources and expertise to implement these Customer Relationship Management tools and fully integrate them with Made2Manage (M2M) and Intuitive ERP.

Customer Relationship Management tools such as Microsoft Dynamics CRM and Salesforce can drive sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management.

In addition, these Customer Relationship Management tools deliver ROI through marketing automation, customer service, and sales force automation. They help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in sales, marketing, and customer service.

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Sales - Zero in. Win faster. Sell more.

  • Mobile Sales
  • Account Management
  • Social Insights
  • Collaborative Selling
  • Sales Analytics

Marketing - Engage customers. Build pipeline. Demonstrate impact.

  • Campaign Management
  • Lead Managemement and Scoring
  • Marketing Resource Management
  • Social Marketing
  • Marketing Analytics

Customer Service - Earn loyalty. Empower agents. Drive resolution.

  • Multichannel Service
  • Unified Service Desk
  • Enterprise Case Management
  • Knowledge Base
  • Social Customer Service

Social - Listen everywhere. Connect authentically. Move faster.

  • Integrated Social Listening
  • Business Intelligence
  • Integrated Corporate Social Platforms for Collaborative Sales
  • Social Customer Service

PeopleSense ERP

PeopleSense can help you decide which CRM best suits your needs or just help you integrate a Customer Relationship Management system you already have in place.

Ask Us about Customer Relationship Management!